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Our Partners

Office Equipment Solutions and Outsourced IT Provider

Providing Exceptional Service for over 30 Years

We are a fully authorized, award-winning dealer for Sharp, Ricoh, Konica Minolta, KIP, Lexmark, HP, Dell, and FP Mailing Solutions.

Our product lines include multifunctional devices, photocopiers, facsimile machines, laser printers, plotters, postage meters, folding/inserting equipment, interactive displays, and wide format technology. We also offer state of the art scanning and document management solutions. As a Partner One Specialist with HP, we provide Boston HP printer rentals and we service, supply and manage printer fleets for many of our clients. We also provide Managed IT Services to organizations throughout New England, supporting their networks and computer hardware.

Please contact us to schedule a free workflow analysis or product demonstration.

Copiers & Printers

Sharp, Ricoh, Konica Minolta, Lexmark, KIP, HP MFPs and Wide Format technology.

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Managed
Print Services

Save money, produce less paper waste and increase efficiency.

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Managed
IT Services

Outsourced IT, document management and cost recovery systems.

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Mail
Solutions

Postage Meters and Folding Equipment from FP Mailing Solutions.

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Interactive
Displays

Beautiful HD displays for your company to show off your presentation.

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Software
Solutions

Both cloud and on-site solutions tailored to your specific needs.

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NBM Blog

Temporary Change in NBM Business Hours 8 am – 3 pm

*Effective 4/14/20, NBM will be open modified hours from 8 am to 3 pm Monday through Friday*

24 Apr

It was our pleasure to donate lunch today to some awesome doctors and nurses at Massachusetts General Hospital (including one of NBM's favorite nurses Jenna Staid!). Keep up the brave work and thank you for keeping us safe #nbmgivesback #mghstrong #copiers #itservices

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14 Apr

NBM will be open modified hours from 8 am - 3 pm, M-F until further notice. Thank you to all our customers for their continued support of our local, family-owned business. We are so thankful for the ability to continue serving your business during these difficult times.

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26 Mar

NBM provides COVID-19 Essential Services and is OPEN during the Massachusetts Stay at Home Advisory. Whatever your new "norm" is, we can support it.

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20 Mar

A Message from NBM

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Charities That We Support

Everything went great – what an awesome team you have – could not have been more kind or helpful – appreciate it!!

- Linda Viens
NEEBC

[NBM Sales Representative Nick Tracia] presented a proposal that materially reduced our lease payments for a newer machine. Having reviewed the lease carefully, I was fairly certain there would be no surprises. Nor has there been. My experience with Mr. Tracia has been excellent. He is very responsive, unfailingly accurate, and polite into the bargain.

- Michele Alexanian
Massachusetts Health Data Consortium

We were moving from a large office suite which we had leased for 17 years and moving into an office-share situation... [NBM Sales Manager] Paul assessed our needs and came up with solutions for every problem. He went with us to our new office space to analyze the space and see what new equipment would best fit our needs and he assisted us in terminating our many lease contracts as well as the return of our old equipment…. Paul took care of everything and made our transition as smooth as possible… we want to thank Northern Business for our longstanding relationship over the years.

- Teresa Cardoso
Finnegan, Underwood, Ryan and Tierney, MA

I cannot praise [NBM Field Service technicians] Ron and Scott highly enough, the entire NBM team is always there for me bending over backwards for me as fast as possible. They are the absolute best, Ron especially is IRREPLACEABLE when it comes to my service needs, I cannot imagine being able to get my work done without his amazing help over the years. Thank you so much everyone at NBM!

- Longtime NBM customer

Everyone at NBM is most helpful. We love our new Sharp machines. Thank you Stephanie, Rob, Carl, Laura, Vern and everybody else for keeping us up and running at all of our locations. Special thanks to [NBM Sales Representative] Paul Shepard for his work to get machines swapped out, new leases written, taking care of printer service issues, training needs and sharing his wealth of knowledge with us. He checks in even if we've been quiet, just to make sure everything is okay. I❤NBM!

- Diane D.
Longtime NBM Customer

I must say that I am very happy with the response time and quality of service provided... I am very happy with NBM!

- Derek Cataldo
RM Cataldo Insurance Agency

Excellent work and excellent technician!

- Irene Karagiannis
The Mount Auburn Club

I am VERY, VERY particular when it comes to the wedding invitations I create for my clients. I work with brides from all over the world and [NBM Sales Representative] Eli convinced me that this printer is indeed the best product. Their whole team is amazing and that includes: customer service, repairs,etc Talk to them and you will be very happy with your choice. Highly recommended!

- Adriana
Boxed Wedding Invitations

We have an attorney on trial so it was crucial that the repair happen as soon as possible. The customer service rep scheduled us as the techs next call. The tech showed up in a timely manner and repaired the copier in minutes. Thank you.

- Nancy Spolsino
Powers, Jodoin, Margolis & Mantell, LLP

When we have a need for printers, NBM has always supplied us with quality machines that expressly fit our needs. [NBM Sales Manager] Paul always listens to what we specifically need and offers options that makes choosing our printers a simple process… he has shown us many options that help our business as it grows… I am especially impressed with his response time to my calls. Paul has been very respectful and helpful over the past 19 years and makes the extra effort to help me when time is of the essence.

- Phyllis Shalhoub
S&F Concrete

You guys rock - really. I am so happy we are partnered with NBM.

- Shelly Saltzberg-Dupuis
The Garden Continuum, Inc.

I want to thank you all for the continued TOP-NOTCH service that we, at Christ Church, have received. Nick Tracia walked into my office and sold me on his promise of customer service. I will admit, I was a bit gun-shy at first to trust yet another printer/copier company but I have NEVER been sorry. He is my one-stop shopping. I email or call him with any need or concern and he takes care of it! Immediately! He's even driven out to me on Christmas Eve to bring toner (that I forgot to order enough of) to ensure I had bulletins for that evening's services. This is why after 4 years, there was no question that I would retain another lease with this company and especially with Nick. I told him what I could afford and he made it work. NBM is the best of the best!

- Karyn Baldyga
Christ Church

NBM is always responsive to our calls and your technicians are great. [NBM Field Service Technician] Tim was terrific... Very good customer service. We appreciate your flexibility and good service and attitude on the phone.

- Pam Smith
Winchester Country Club

The transition was absolutely seamless and I can’t thank you, your technicians, and NBM enough!! They arrived on time and worked diligently until the job was done! By the time employees started to roll in, it was business as usual. Best installation yet!!! Even our CTO was impressed! Thanks for everything!

- Mary Hood
Time Trade

In my professional life, prior to Senior Helpers, I was a Customer Service Manager… I know, firsthand, the importance of outstanding customer service, as this is where lifetime customer loyalty is made or broken…. Not only have I placed “ordinary” service calls to NBM, but this past few weeks has been quite a challenge…. I have been fortunate to have reached Gina most of the time I have called Customer Service. Each and every time I have called, Gina has been upbeat, pleasant, courteous, professional and extremely understanding and accommodating. She is absolutely a perfect example of outstanding Customer Service!

- Lynn Camelio
Senior Helpers

All your service is great from when I place a call till the job gets done.

- Vinny Voci
Christian Book Distributors, Inc.

... You were AWESOME coming up with an immediate solution. I can't thank you enough.

- Mark Slauson
Bio-Rad

We are in the process of consolidating two offices and as a result, our needs have changed. [NBM Sales Representative] Paul is always on top of things – I think he is a great asset to your company. He has always gone the extra mile and has great follow up and I really appreciate it.

- Debra Inacio
The Mount Vernon Company

Our Partners

Office Equipment Solutions and Outsourced IT Provider