Managed
IT Services

We provide 24/7 network monitoring, a fully staffed IT help desk, level 3 field service support, backup services, data recovery, hardware consulting services and software consulting services for a single, affordable monthly payment.

If you are currently outsourcing to a small IT service provider or need additional support for your internal staff, NBM offers custom programs for organizations of all sizes.

We currently support clients in financial services, electrical contracting, law firms, non-profit organizations, manufacturing, construction, and a variety of other vertical markets. Please contact us to see what NBM can do for you.

Desktop and End User Support

Desktop and End User Support NBM offers a fully staffed help desk from Monday through Friday from 8:00 am to 5:00 pm to assist our clients with IT-related questions and troubleshooting. A team of certified IT field technicians ensures optimal uptime for all end users.

Server & Network Management

Server & Network Management Your network is the heart of your business infrastructure. NBM can assist your organization by optimizing the performance of your current server or replacing outdated servers. Whether you are looking for your first server or want a cutting-edge virtual environment, NBM can provide you with the infrastructure and services to meet your needs and budget.

Backup Services

Backup Services 93% of companies that lose access to their data center for ten days or longer file bankruptcy within a year. We partner with leaders in automated backup to ensure business continuity. We are able to eliminate downtime by providing both full onsite and offsite cloud recovery systems.

Technology Optimization

Technology Optimization Aging equipment is more prone to failure and its slower speed can reduce work productivity. Security is also a concern as old firewalls or tape drives can leave your company’s data in jeopardy. NBM can provide equipment lifecycle tracking to keep you aware of how your current technology measures against current standards. We also offer leasing programs to allow you to make technology upgrades more affordable.

Predictable IT Costs

Predictable IT Costs Unplanned expenses can be frustrating for any business owner. Although it's impossible to predict every cost, NBM can help to reduce the uncertainty of IT expenditures.

Network Security

Network Security It is critical to deploy a state-of-the-art firewall to combat viruses and hacking attempts. It is also essential that every server and workstation be equipped with a business class malware and anti-virus software. NBM’s advanced monitoring system ensures that your network is current with the latest updates.

Software Uniformity

Software Uniformity Many businesses are still running older versions of Microsoft applications and some are running multiple versions on the same network. It is critical to adopt a strategy for software uniformity. NBM is well versed in troubleshooting software compatibility issues and eliminating antiquated software packages. NBM recommends cost-effective ways to establish consistency across your organization.

[NBM Sales Representative Nick Tracia] presented a proposal that materially reduced our lease payments for a newer machine. Having reviewed the lease carefully, I was fairly certain there would be no surprises. Nor has there been. My experience with Mr. Tracia has been excellent. He is very responsive, unfailingly accurate, and polite into the bargain.
- Michele Alexanian
Massachusetts Health Data Consortium